Privacy Policy

At the Law Office of A. Sinacola, PLLC d/b/a SINACOLAW ("we," "our," "us"), prioritizes client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our attorneys, select administrative staff, and clients.

1. Information We Collect​

When you fill out the contact form on our website, we may collect the following information:

• Name

• Email address

• Phone number (if provided)

• Any message or inquiry you submit

This information is collected solely for the purpose of responding to your inquiry or request.

When you opt-in to receive SMS messages from us, we may collect the following types of information:

a. Personal Information:

• Phone number

• Name

• Email address (if provided)

b. Case-Related Information:

• Case/transaction number and client ID (if applicable)

• Relevant details necessary for effective communication regarding your case/transaction

c. Message Data:

• The content of SMS messages sent and received

• Delivery status of SMS messages

• Interaction data related to SMS messages

2. How We Use Your Information

We use the information you provide through this website to:

• Respond to your questions or requests

• Communicate with you about our services

• Improve our website and customer experience

Once engaged, we use the collected information strictly for case management and communication purposes, specifically for:

a. Communication:

• Responding to client inquiries and delivering necessary legal support

b. Service Improvement:

• Understanding and analyzing the use of our SMS services

• Improving communication methods to better serve clients

c. Legal Compliance:

• Complying with applicable laws and regulations

• Responding to lawful requests and legal processes 

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Upon and during the course of engagement, we will not share, sell, or disclose your information to third parties except in the two cases noted below. 

a. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.

b. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

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3. Data Retention

We retain your information for only as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.

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4. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights

You may contact us at any time to:

• Request access to the personal data we hold about you

• Ask for corrections or updates

• Request deletion of your information (where applicable)

• If you enroll in SMS text messages upon and during engagement, you have the following options:

  1. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at contact@sinacolaw.com.

  2. Access and Correction: You can request access to or correction of your personal information by contacting us at contact@sinacolaw.com.

Please email us at contact@sinacolaw.com with your request.

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6. Changes to This Policy

We may update this Privacy Policy from time to time.  Any changes will be effective when we post the revised policy on our website or provided via email.  We encourage you to review this Privacy Policy periodically.

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7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: contact@sinacolaw.com